Privacy Policy

Effective Date: June 28, 2026

Last Update: June 28, 2026

Auto-jet Muffler Corporation ("Auto-jet," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through auto-jet.com (the "Site"), how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described in this Policy.

1. Scope of This Policy

This Policy applies to information collected through the Site, including quote requests, contact forms, email subscriptions, and automated data collection from your visit. It does not apply to information you provide directly by phone, email, or in person to an Auto-jet sales representative outside the Site, although such information is handled with the same standard of care.

2. Information We Collect

We collect two categories of information:

Information You Provide

When you use forms or features on the Site, you may provide:

Name and job title
Company or organization name
Business email address and phone number
Mailing or shipping address
Vehicle, equipment, or fleet details (model, year, engine, OEM part number)
Quote details, application requirements, and inquiry content
Email subscription preferences

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

IP address and approximate location (city or region)
Browser type, device type, and operating system
Pages viewed, links clicked, time on page, and referral source
Cookie identifiers and analytics data

3. How We Use Your Information

We use the information we collect to:

Respond to quote requests and product inquiries
Verify part fitment and confirm OEM specifications
Provide customer service and follow-up communication
Send email updates, product news, and educational content you have subscribed to
Improve Site performance, content, and user experience
Analyze traffic patterns and marketing effectiveness
Comply with legal, tax, and regulatory obligations
Protect the security and integrity of the Site

4. Legal Basis for Processing

We process your information based on legitimate business need.

We rely on the following legal bases when applicable: your consent (for email subscriptions and non-essential cookies), the performance of a contract or pre-contract communication (responding to quote requests), our legitimate interests (operating and improving the Site), and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information.

We share information only in the following limited circumstances:

Service Providers: Third-party vendors who support our website hosting, email delivery, analytics, and CRM systems. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Business Operations: Internal Auto-jet sales, engineering, and customer service teams who need access to fulfill your request.
Legal Requirements: When required by law, subpoena, court order, or to protect the rights, safety, or property of Auto-jet, our customers, or the public.
Business Transfers: In connection with a merger, acquisition, financing, or sale of business assets, in which case the receiving party will be bound by this Policy or an equivalent standard.

6. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate properly, remember your preferences, and analyze how visitors use the Site.

Cookies fall into the following categories:

Essential Cookies: Required for core Site functionality, such as form submission and security.
Analytics Cookies: Help us understand traffic, page performance, and visitor behavior in aggregate.
Marketing Cookies: Used in connection with email tracking and advertising performance, where applicable.

You can manage cookie preferences through your browser settings or any cookie consent tool displayed on the Site. Disabling certain cookies may affect Site functionality.

7. Email Communications

If you subscribe to Auto-jet email updates, you will receive product news, technical content, fitment guidance, and occasional company announcements. Every marketing email includes an unsubscribe link, and you can opt out at any time. Unsubscribing from marketing emails does not affect transactional communication related to active quotes or orders.

8. Third-Party Services

The Site may use the following categories of third-party services. Each operates under its own privacy policy:

Website hosting and content delivery
Web analytics (such as Google Analytics)
Email marketing platforms
Form submission and CRM tools
Embedded media and social media plugins

We encourage you to review the privacy policies of any third-party services you interact with through the Site.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission, restricted internal access, and secure vendor relationships. No system is completely secure, however, and we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including responding to inquiries, fulfilling business needs, complying with legal and tax obligations, and resolving disputes. Quote and customer records are typically retained for the duration of the business relationship and a reasonable period afterward to support warranty, service, and audit needs.

11. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal exceptions
Opt out of marketing communications
Restrict or object to certain processing activities
Request a portable copy of your information

To exercise any of these rights, contact us using the information at the bottom of this Policy. We will respond within the time required by applicable law and may need to verify your identity before processing your request.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides additional rights, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale or sharing of personal information (Auto-jet does not sell personal information), and the right to non-discrimination for exercising these rights.

12. Children's Privacy

The Site is intended for business and commercial use and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Site, please contact us so we can delete it.

13. International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using the Site, you consent to this transfer.

14. Third-Party Links

The Site may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any site you visit through a link from the Site.

15. Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." AUTO-JET DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES. WHILE WE TAKE REASONABLE STEPS TO PROTECT PERSONAL INFORMATION, NO METHOD OF TRANSMISSION OR STORAGE IS COMPLETELY SECURE, AND AUTO-JET CANNOT GUARANTEE ABSOLUTE SECURITY OF INFORMATION.

16. Changes to This Policy

We may update this Privacy Policy at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the Site or by email where appropriate. Continued use of the Site after changes constitutes acceptance of the updated Policy.

17. Governing Law

This Privacy Policy is governed by the laws of the State of Iowa, United States, without regard to conflict of law principles. Any dispute arising out of or relating to this Policy shall be resolved exclusively in the state or federal courts located in Polk County, Iowa.

18. Contact Us

Questions, requests, or concerns about this Privacy Policy or your personal information?

Auto-jet Muffler Corporation

Attn: Privacy

9550 Swanson Blvd

Clive, IA 50325

Phone: (800) 247-5391

Email: sales@auto-jet.com